If you have any concerns about how we have handled your personal data, please contact us so we may address them. You also have the right to lodge a complaint with the supervisory authority, the Information Commissioner's Office, about how we manage your data. Complaints will be acknowledged within 14 days & final response within 28 days. In the event if your not happy with your final response your more than welcome to contact FOS on complaint.info@financial.ombudsman.org.uk